Refund Policy

Personal & Non-Transferable

Consultations and programs are personal to you. Because every nutrition and weight-management plan is tailored to your individual body, health history and goals, your sessions and programs cannot be transferred to another person, including family members.

Cancelling or Rescheduling an Appointment

The following applies to each booked appointment individually. The same notice periods apply whether you wish to cancel or to reschedule:

• More than 24 hours before your appointment — you may cancel or reschedule at no charge.
• Between 12 and 24 hours before — a cancellation fee of 50% of the session fee applies.
• Less than 12 hours before, or a no-show — a cancellation fee of 100% applies; the session is treated as used and is not refundable or recoverable.

Sehat+ reserves the right to decline any cancellation or rescheduling request that does not meet the conditions above.

Programs & Packages

• Program and package fees are paid in advance and are non-refundable. To gain the full benefit, all sessions in your program are meant to be completed; unused or missed sessions are not refunded or carried over beyond your program period.
• Once a program has begun, the start date cannot be changed and the program cannot be extended.
• If you pause or discontinue an ongoing program for any reason (such as pregnancy, illness, or travel), fees already paid are non-refundable, and any outstanding payments for the program remain due.
• We advise members to attend consultations consistently for maximum benefit. Gaps or irregularities in the program cannot be adjusted later.

Before You Register

We encourage you to register only once you fully understand how the program works. If you have any questions before you begin, please contact us — we’re happy to explain.

Contact

For any questions about this policy, email us at info@sehatplus.in or call +91 76667 29164.